Date: Conference Over
Venue: Croke Park Conference Centre, Dublin
| 08.30 | Registration & coffee |
| 09.00 | Chairman’s welcome and introduction |
| MINISTERIAL ADDRESS |
The importance of transforming public services in a time of fiscal challenges Brian Lenihan, TD Minister for Finance (invited) |
| Options for transforming public sector organisations Frank Barry Professor of International Business & Development Trinity College Dublin |
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| The An Bord Snip Report: Key recommendations Pat McLoughlin Chief Executive, IPSO & Advisor, Special Group on Public Service Numbers and Expenditure Programmes |
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| Questions & answers / Panel discussion | |
| 10.30 | Morning coffee / Networking break |
| 11.00 | Strategies for modernising the public sector |
| Delivering real reform in the longer term Ger Daly Public Service Lead Accenture |
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| Reviewing public service numbers and expenditure Ciarán Connolly Secretary General, Public Service Management & Development Department of Finance |
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| Creating a modern health service for Ireland Laverne McGuinness National Director, PCCC Health Service Executive |
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| Modernising government: A personal reflection Norman Gillanders Assistant Secretary Office of the Revenue Commissioners |
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| The role of stronger local government in delivering public services John Tierney City Manager Dublin City Council |
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| Questions & answers / Panel discussion | |
| 12.45 | Conference lunch / networking break |
| 14.00 | Delivering change in public services: A practical approach |
| The role of technology in delivering public services Colm Hoban Director Government Markets eircom |
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| Changing for the better: The Northern Ireland public sector reform programme Bruce Robinson Head of Northern Ireland Civil Service |
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| Shared services to achieve efficient operations Seán Aylward Secretary General, Department of Justice Equality and Law Reform |
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| Lean Six Sigma approach to efficient public services Niamh O’Donoghue Director General Department of Social & Family Affairs |
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| Questions & answers / Panel discussion | |
| 16.00 | Chairman’s summary and conference close |